Unique email alert system is stand out feature of Contacta’s remote monitoring module. Assistive hearing specialists, Contacta, have developed a remote monitoring module that alerts installers via email when a hearing loop driver develops a fault.
The RMM1 works with the company’s HLD7 and HLD9 large area drivers and provides a remote visual indicator of up to two of the drivers in standalone configuration or a pair in phased array.
Drive levels and loop output levels can also be adjusted from a laptop or mobile device via an embedded web service.
Previous models from the company have alerted users via SMS but the addition of email alert allows for comprehensive information to be transmitted quickly, ensuring system updates can be monitored efficiently.
Contacta have a 47 year history in the assistive hearing industry. The Kent-based company design, manufacture and install a unique range of assistive solutions including hearing loops, speech transfer products, queue management systems and secure transfer units.
Head of New Business Development at Contacta, Ran Meyrev, said;
“Simplicity is key for Contacta. We always design with the installer and the end user at the forefront of any solution we create. The unique feature of this module is that it sends real time email alerts if a driver develops a fault, such as an aerial disconnect, a power failure or general output stage failure. This cuts out the need to physically check the drivers themselves.
“This module also ensures the installation process is streamlined; the drivers can be set up directly on site from a laptop. Once they are in place, the module allows the hearing loop driver(s) to self-monitor and installers can view this via an online portal on our website.”
The RMM1 will be launched at ISE 2018 where Contacta will also be showcasing their two latest drivers, the V7 and V12, which use Class D technology and Digital Signal Processing together, making them extremely efficient.